Refund policy

HarbourStreets Return & Refund Policy

At HarbourStreets, we are committed to providing premium men's fashion with complete customer satisfaction. If you are not fully satisfied with your purchase, we're here to help.

Return Policy

We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

  • Be unworn, unused, and unwashed
  • Be in its original condition
  • Have all original tags attached
  • Be returned in the original packaging
  • Include proof of purchase or your order confirmation

Returns that do not meet these conditions may not be accepted.

How to Request a Return

To initiate a return:

  1. Log in to your HarbourStreets customer account (if applicable) or contact our customer support.
  2. Submit your return request within 30 days of delivery.
  3. Once your return request is approved, you will receive instructions for returning your item.
  4. Carefully package the item and ship it using the provided return instructions.

Please note that items returned without prior return authorization may not be accepted.

Damaged, Defective or Incorrect Items

Please inspect your order immediately after delivery.

If you receive:

  • A damaged product
  • A defective item
  • An incorrect item
  • A missing product

Please notify HarbourStreets as soon as possible so our support team can investigate and provide a suitable resolution.

Non-Returnable Items

The following items are not eligible for return:

  • Products that have been worn, washed, or altered
  • Items without original tags or packaging
  • Products damaged due to customer misuse
  • Personalized or customized products
  • Clearance, sale, or final sale items
  • Gift cards

HarbourStreets reserves the right to refuse returns that do not comply with our return conditions.

Exchanges

If you require a different size or style, we recommend:

  1. Returning the original item (subject to approval).
  2. Placing a new order for the preferred product.
  3. For Returns Kindly Connect Us on:

HarbourStreets Fashion

225, Behind Vivian mall, Pokhran Road no.1 , Thane West, Thane - 400606 1, Bhoir Wadi, Khopat Road, Singh Nagar, Thane. 400606

Email:- Info.HarbourStreets@gmail.com

This helps ensure faster processing and product availability.

Refund Policy

Once your returned item is received and inspected, HarbourStreets will notify you regarding the status of your refund.

If approved:

  • Refunds will be processed to your original payment method.
  • Processing typically takes 7–10 business days, depending on your bank or payment provider.
  • Banking institutions may require additional processing time before the amount appears in your account.

Shipping charges (if applicable) are generally non-refundable unless the return is due to an error on our part.

Late or Missing Refunds

If your refund has been approved but has not appeared after the expected processing period:

  • Check with your bank or payment provider.
  • Contact your credit/debit card issuer, as processing times may vary.

Order Cancellation

Orders can only be cancelled before they are processed for shipment.

Once an order has been dispatched, it cannot be cancelled and must follow the standard return procedure after delivery.

Return Shipping

  • Customers may be responsible for return shipping charges unless the product received is defective, damaged, or incorrect.
  • HarbourStreets recommends using a trackable shipping service when returning products.

Policy Updates

HarbourStreets reserves the right to modify or update this Return & Refund Policy at any time without prior notice. Any changes will be effective immediately upon publication on our website.

HarbourStreets
Premium Men's Fashion | Luxury Casual Wear | Designed for the Modern Gentleman